An AI receptionist for your clinic.
Patients ask the same things every day: timings, fees, which doctor is in, how to book. Smara answers them out loud on your website or at your reception, in the language they speak, and books the appointment. Day and night.
“Is the dentist in on Sunday?”
Smara“Yes, Dr. Kulkarni sees patients on Sundays from 10 to 1. Shall I book you a slot?”
An example. It answers only from the facts you give it.
What it handles
- Timings, fees, doctors and services. It states only the facts you give it, so it never guesses a fee.
- Booking. Show it your appointment form once by filling it in yourself. From then on it fills it in for patients.
- After hours. A patient who visits at night still gets an answer, and you get their name and number in the morning.
- Their language. Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, English and 30+ more. It answers in whichever one the patient uses.
- Who to call back. After every conversation you see who wanted an appointment and who left contact details.
What it will not do
It does not diagnose or give medical advice. When a patient describes symptoms, it says your team will help, and takes their details or books them in. This stays on for every clinic.
Patient privacy
Voice is never stored: speech becomes text and the audio is dropped straight away. Conversation text is kept for 30 days so you can see what patients asked, then deleted. Nothing is sold and nothing trains a model. Details are on the privacy page.
If your clinic cannot send patient questions outside the building, the engine can run on an ordinary computer inside it, by arrangement. Replies are slower that way.
At your reception too
The same assistant can stand on a screen at your front desk and answer walk-in patients while your staff handle the queue. See the front desk page.
What it costs
| Plan | Per month | Minutes | About |
|---|---|---|---|
| Free | $0 | 30 | 10 to 15 conversations |
| Starter | $29 | 400 | 130 to 200 conversations |
| Growth | $99 | 1,800 | 600 to 900 conversations |
| Scale | $349 | 8,000 | 2,600 to 4,000 conversations |
In India, billed in rupees: Starter ₹2,499, Growth ₹8,499, Scale ₹29,999 a month, before GST. Extra minutes are $0.04 each on every plan, and unused minutes roll over for a month. Speech recognition, the language model, the voice and the face are all included. Full pricing.
Questions
Can it book appointments for us?
Yes. It uses the booking form on your own website, the same way a patient would. Show it the form once and it does the booking from then on.
Will it give medical advice?
No. It answers questions about your clinic, such as timings, fees and doctors. For anything medical it says your team will help and takes the patient's details.
Which languages does it speak?
30+ languages, including Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam and English. It answers in whichever one the patient uses, and switches when asked.
Do I need a developer to set it up?
No. You copy one line into your website. If you would rather not touch it, we add it for you. It works on WordPress, Wix, Shopify, Webflow or a site you built yourself.
No signup, no card.